top of page

Worldwide Shipping

Terms and Conditions

Basicbeautytools.com is a website of Basic Beauty Tools Ltd. Registered VAT number 249630292. The following terms and conditions will apply between you and Basic Beauty Tools Ltd, when you buy an item from Basicbeautytools.com. The terms do not affect your statutory rights.

 

STANDARD TERMS & CONDITIONS

To view our privacy policy click here. The Basicbeautytools.com website, products and related services are made available to you subject to the following Terms and Conditions (T&Cs) and any other rules posted on the website. By visiting Basicbeautytools.com, you are accepting and consenting to the practices described.

The terms and conditions can potentially change at any time, please read the T&Cs and check back often. If you do not agree to any changes then you should stop using our websites.

From time to time, we may modify the T&Cs, and your continued use of Basicbeautytools.com following such change will signify your agreement to be bound by the modified T&Cs.

If you have any queries relating to our terms and conditions, please contact us before placing an order.

People wishing to use Basicbeautytools.com must read and agree to be bound by our policies.

All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales, in accordance with English law.

 

DISCOUNT PROMOTIONS

Discount promotions apply only to personal orders. Orders that are considered to be commercial may be excluded from these offers.

Orders placed outside of the specified date are not eligible for these offers and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated.

Basic Beauty Tools Ltd reserves the right to modify, or remove promotional codes at any time at its sole discretion.

Excessive abuse or misuse of promotions and codes may result in order or item cancellation.

In order to allow fair redemption of promotions, Basic Beauty Tools Ltd may restrict redemption to one per person.

All discounts offered will be applied at checkout after an applicable promotion code has been entered successfully.

Certain products may be excluded from promotions. 

PRICING

We cannot confirm the price of an item until your order is accepted in accordance with our order acceptance policy (see ORDERS section below).

GBP AND EUR PRICING

Prices shown in British Pounds (GBP) are inclusive of VAT. Prices shown in Euros (EUR) are inclusive of EU taxes.

Please note that all shipments to destinations outside of the EU may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are the customer's responsibility.

USD

Prices shown in US Dollars (USD) are exclusive of taxes. As the customer, you are the ‘Importer of Record’ and may be subject to import duties and taxes on orders over $800, which are levied by your country’s customs department at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are the customer’s responsibility.

ORDERS

All orders are subject to acceptance and availability. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability.

Please note that for inventory purposes each item requested constitutes an individual order. Wherever possible we will attempt to consolidate multiple orders in one shipment and on one invoice. Due to inventory and packaging requirements, however, orders may be shipped over several days in multiple packages. All our products are shipped from the United Kingdom. Please note that you will only ever pay once for shipping, even if particular items in your order have to be shipped separately. All back orders will be sent standard delivery.

The steps required to create the contract between you and Basic Beauty Tools Ltd are as follows:

  • You confirm your order to us by pressing the confirm order button at the end of the checkout, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order.

  • As your product is shipped from our warehouse we will send you a dispatch confirmation email.

  • Order acceptance and the completion of the contract between you and us will take place on the dispatch to you unless we have notified you that we do not accept your order, or you have cancelled it.

 

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.

  • Our inability to obtain authorization for your payment.

  • The identification of a pricing or product description error.

 

PAYMENT

Payment can be made by:

GBP - Visa, Visa Debit, Mastercard, Maestro, American Express

EUR - Visa, Visa Debit, Mastercard

USD - Visa, Mastercard, American Express

We will not charge you until the goods leave our warehouse. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Basic Beauty Tools Ltd, we will not be liable for any delay or non-shipping.

RETURNS

Our returns window is 14 days from the day you receive your item, but we accept returns for up to 28 days if you notify us of your intention to return the item within the initial 14 days. Please note we only accept returns if they are unused, in a resalable condition. We recommend retaining a proof of postage as we don’t accept responsibility for items lost in transit. Refunds will be made to the original payment method. The shipping costs of returns will be at the customer’s expense.

Please note: For hygiene reasons we cannot accept returns of Foundation Blenders.

INTELLECTUAL PROPERTIES RIGHTS AND RIGHTS TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Basic Beauty Tools website shall remain at all times vested in Basic Beauty Tools Ltd. You are permitted to use the Basic Beauty Tools website content only as expressly authorised by Basic Beauty Tools Ltd. Any reproduction or redistribution of the above listed is prohibited and may result in civil and criminal penalties. You acknowledge and agree that the material and content contained within the Basic Beauty Tools website is made available for your personal, non-commercial use only. Any other use of the material and content of the Basic Beauty Tools website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) modify, copy, reproduce, transmit, publish, display, distribute, perform, license, commercially exploit or create derivative works of such material and content.

You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

IMPORTANT NOTICES

Every care has been taken to describe items accurately, however slight variations may occur with colour reproduction or text descriptions, to the extent permitted by law, we do not warrant that the text descriptions, colours or other content is accurate, complete, reliable, current or error free.

We will take all reasonable care to ensure that all details, descriptions and prices on the Basic Beauty Tools website are correct at the time when the relevant information was entered onto the system.

Basic Beauty Tools Ltd shall not be liable for any indirect or consequential loss whether this arises from breach of duty, breach of contract, negligence or any other way. Liability for any claim shall not exceed the price of the goods supplied.

Resale of any Basic Beauty Tools product without the express, written consent of Basic Beauty Tools is strictly prohibited.

All of the above does not affect your statutory rights.

Basic Beauty Tools, developers of Spongedry and the best Foundation Blender there is.
bottom of page